We offer to our clients the best technical solution for their equipment through an innovating process of prepaid technical support time.
By the support contracts, we accomplish:
- Reduction of the system downtime.
- Reduction of the maintenance cost and equipment restoration.
- Productivity increase.
Support contract packs:
- Fixed time support contracts.
- Prepaid time support contracts.
Support contract details:
- 1st Level Help Desk Support.
- Remote support.
- Technical equipment maintenance.
- Scheduled check visits.
- Gradual discount of the current cost up to 40%.
- Technical support on non-working days and hours (if the corresponding coverage pack is selected).
- Emergency call number.
- Immediate technical response (4h, 24h ή 48h).