We offer to our clients the best technical solution for their equipment through an innovating process of prepaid technical support time.

By the support contracts, we accomplish:

  • Reduction of the system downtime.

  • Reduction of the maintenance cost and equipment restoration.

  •  Productivity increase.

Support contract packs:

  • Fixed time support contracts.

  • Prepaid time support contracts.

Support contract details:

  • 1st Level Help Desk Support.

  •  Remote support.

  • Technical equipment maintenance.

  •  Scheduled check visits.

  •  Gradual discount of the current cost up to 40%.

  •  Technical support on non-working days and hours (if the corresponding coverage pack is selected).

  •  Emergency call number.

  •  Immediate technical response (4h, 24h ή 48h).